Last updated: April 20, 2026
1. Information We Collect
We collect information you provide directly to us when you register, including your full name, email address, wallet addresses, and date of birth for age verification. When you submit orders or migrate tokens, we collect transaction details including token amounts, USDT wallet addresses, and blockchain network preferences. We automatically collect certain technical data when you use our Platform, including your IP address, browser type, device information, operating system, and session timing data. This information is collected to provide our services, prevent fraud, comply with legal obligations, and improve Platform security.
2. KYC Data and Identity Verification
When KYC verification is required, we collect your government-issued identity documents, including photographs of your identity card, passport, or driver's license, along with a selfie for biometric verification. This data is processed solely for identity verification and compliance purposes. KYC documents are stored securely with encryption and are not shared with third parties except where required by law or for verification processing. You may request deletion of KYC data subject to our retention obligations.
3. How We Use Your Information
We use collected information to: process your token sell and migration orders; verify your identity and age; send transactional emails including order confirmations, status updates, and OTP codes; prevent fraud and unauthorized access; comply with applicable anti-money laundering (AML) and know-your-customer (KYC) regulations; improve platform security and functionality; respond to your inquiries and support requests; and fulfill our legal and regulatory obligations.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information with: service providers who assist in operating our Platform under strict confidentiality agreements; law enforcement or regulatory authorities when required by law or court order; fraud prevention services to protect the integrity of our Platform; and successors in the event of a merger, acquisition, or sale of assets.
5. Session and Security Data
All transactional emails sent by our Platform include your IP address, approximate location, device information, and transaction timestamp. This is a security feature designed to protect your account by allowing you to identify unauthorized activity. If you receive a notification you did not initiate, please contact support immediately. We store session logs for 90 days for security and fraud investigation purposes.
6. Data Retention
We retain your personal data for as long as your account is active and for a period of at least five years following account closure to comply with applicable financial regulations and AML requirements. Transaction records are retained for the period required by law. You may request account deletion by contacting support, subject to our legal retention obligations.
7. Security
We implement industry-standard security measures including encrypted connections (HTTPS/SSL), secure session management, password hashing using bcrypt, and secure file storage. Payment screenshots are stored in restricted directories with PHP execution disabled. Despite these measures, no internet transmission is completely secure, and we cannot guarantee absolute security of your data.
8. Your Rights
You have the right to access, correct, or request deletion of your personal data, subject to legal retention requirements. To exercise these rights, contact us at support@d0g-x.xyz. We will respond to verified requests within 30 days. We may require identity verification before processing requests to access or delete data.
9. Cookies
We use session cookies that are strictly necessary for Platform functionality, including maintaining your login state. We do not use third-party tracking or advertising cookies. Session cookies are deleted when you close your browser or log out.
10. Contact
For privacy-related inquiries, please contact us at support@d0g-x.xyz. We take all privacy concerns seriously and will respond within five business days.