Last updated: April 20, 2026
1. Introduction and Purpose
DGX Token Platform is committed to preventing money laundering, terrorist financing, fraud, and other financial crimes. This KYC (Know Your Customer) and AML (Anti-Money Laundering) Policy outlines our procedures for identifying, verifying, and monitoring users of our Platform. These procedures are designed to comply with applicable international standards including the Financial Action Task Force (FATF) recommendations. All users are subject to this policy and by using our Platform, you agree to cooperate fully with our KYC and AML requirements.
2. Age Verification — 18+ Requirement
Our Platform strictly prohibits the use of services by individuals under 18 years of age. All users must confirm their age at registration and during the KYC process. Where KYC is required, we verify date of birth through government-issued identity documents. Users found to be under 18 years of age will have their accounts immediately terminated, all pending transactions cancelled, and may have any submitted fees forfeited. Parents or guardians who become aware of a minor using our Platform should contact us immediately at support@d0g-x.xyz.
3. Customer Due Diligence (CDD)
We conduct Customer Due Diligence at various stages of our relationship with users. Standard CDD includes collecting your full legal name, date of birth, residential country, and email address. Enhanced Due Diligence (EDD) may be required for high-value transactions, unusual activity patterns, users from high-risk jurisdictions, or where we have reason to believe additional verification is warranted. In such cases, we may request government-issued photo identification, proof of address, source of funds documentation, or a selfie holding the submitted ID.
4. Acceptable Identity Documents
For KYC verification, we accept the following government-issued documents: National Identity Card (front and back); Valid Passport (photo page); Driver's License (front and back); Government-issued Residence Permit. All documents must: be valid (not expired) at the time of submission; clearly show your photograph; display your full legal name as provided during registration; and be legible with no visible alterations or damage. We do not accept photocopies — all submissions must be original photographs of the document.
5. Anti-Money Laundering (AML) Controls
We maintain robust AML controls including: transaction monitoring for suspicious patterns; screening of users against international sanctions lists and PEP (Politically Exposed Persons) databases; ongoing monitoring of user activity throughout the business relationship; filing of Suspicious Activity Reports (SARs) where legally required; and maintenance of detailed records of all transactions and verifications for a minimum of five years. We reserve the right to freeze accounts, hold funds, or terminate services at any time where AML concerns arise.
6. Prohibited Users and Jurisdictions
We do not provide services to: residents or citizens of jurisdictions under comprehensive international sanctions; individuals on government watchlists or terrorist financing lists; individuals convicted of financial crimes or fraud; politically exposed persons (PEPs) without enhanced due diligence; or any person or entity prohibited from cryptocurrency activities under their local law. It is your responsibility to ensure your use of our Platform is legal in your jurisdiction.
7. KYC Process and Timeline
When KYC is required, you will receive an email notification with the specific reason. You must complete the KYC process through our secure verification portal at kyc.php within 72 hours of notification. KYC submissions are reviewed by our compliance team within 24 hours during business days. You will receive an email notification when your KYC is approved or if additional information is required. Failure to complete KYC within the required timeframe may result in order cancellation and account suspension.
8. Data Security and Retention
All KYC documents are stored with AES-256 encryption. Access to KYC data is restricted to authorized compliance personnel only. Documents are retained for a minimum of five years following account closure in compliance with applicable financial regulations. Upon expiry of the mandatory retention period, documents will be securely deleted. We do not use KYC documents for any purpose other than identity verification and regulatory compliance.
9. Consequences of Non-Compliance
Failure to complete required KYC verification, submission of false or altered documents, or any other form of non-compliance with this policy will result in: immediate suspension of account and all pending transactions; forfeiture of any submitted processing fees; permanent account termination; potential reporting to relevant law enforcement authorities; and legal action for damages where applicable. We take compliance obligations extremely seriously and will enforce this policy rigorously.
10. Contact and Reporting
For KYC/AML inquiries, compliance questions, or to report suspicious activity, contact our compliance team at support@d0g-x.xyz. We take all compliance reports seriously and will investigate promptly and confidentially.